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Website Accessibility Statement

Effective Date: May 15, 2026
Last Updated: May 15, 2026

KromAmericas is committed to providing a website that is accessible and usable for all visitors, including individuals with disabilities. We believe every customer should be able to access information, browse products, request support, review resources, and use our website without unnecessary barriers.

Our Accessibility Commitment

KromAmericas strives to maintain www.kromamericas.com in substantial alignment with recognized digital accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C).

WCAG provides guidance for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. These standards also help improve usability for all website visitors.

Ongoing Accessibility Efforts

Accessibility is an ongoing effort. We review, update, and improve our website as technology, content, standards, and user needs change.

Our accessibility efforts may include:

  • Improving keyboard navigation and focus visibility. 
  • Maintaining sufficient color contrast between text and background elements. 
  • Providing text alternatives for meaningful images. 
  • Structuring pages with headings, labels, and meaningful link text. 
  • Supporting screen readers and other assistive technologies. 
  • Improving form labels, instructions, and error messages. 
  • Reviewing product pages, account features, order status tools, contact forms, technical resources, and website navigation. 
  • Evaluating new website content and features for accessibility before and after publication. 

Compatibility With Assistive Technology

Our goal is for the website to work with current versions of commonly used browsers, operating systems, and assistive technologies, including screen readers, screen magnifiers, voice recognition software, keyboard-only navigation, and browser-based accessibility tools.

For the best experience, we recommend using updated versions of your browser, operating system, and assistive technology.

Third-Party Content and Linked Resources

The KromAmericas website may include links to third-party websites, product resources, technical documents, videos, manufacturer tools, or other external platforms. These may include resources such as product documentation, product finder tools, calculators, videos, or other manufacturer-provided content.

While we encourage accessible digital experiences, KromAmericas does not control third-party websites or platforms and cannot guarantee their accessibility. If you experience difficulty with third-party content linked from our website, please contact us, and we will make reasonable efforts to help you access the information or identify an alternative method of support.

Videos, Documents, and Product Resources

KromAmericas provides access to technical information, product resources, and related materials. We aim to make new digital content accessible where reasonably possible. Some older documents, technical files, PDFs, product manuals, videos, or manufacturer-provided materials may not fully conform to current accessibility standards.

If you need help accessing a document, video, product resource, or other content on our website, please contact us. We will make reasonable efforts to provide the information in an accessible format or through an alternative method.

Feedback and Assistance

We welcome feedback about the accessibility of our website. If you experience difficulty accessing any part of www.kromamericas.com, please contact us so we can assist you.

When contacting us about an accessibility issue, please include:

  • The web page or feature where the issue occurred. 
  • A brief description of the problem. 
  • The browser, device, and assistive technology you were using, if applicable. 
  • Your preferred contact method. 
  • The format or type of assistance you need, if applicable. 

We will make reasonable efforts to respond promptly and provide access to the information, product support, service, or functionality you need.

Contact Us

If you have questions, need assistance, or want to report an accessibility issue, please contact us:

KromAmericas
8405 East 30th Street
Indianapolis, IN 46219
Phone: (317) 890-0474
Toll Free: (888) 743-1609
Email: [email protected]

Commitment to Improvement

KromAmericas is committed to improving the accessibility and usability of its website over time. We will continue to evaluate our digital content, make updates where reasonably possible, and respond to user feedback as part of our ongoing accessibility efforts.